How can we help?

Search setup guides, feature steps, reports, permissions, and troubleshooting for Work Hour Monitor.

Desktop App Time Tracking Screenshots Attendance Timesheets JIRA Departments Mobile Reports
Browse Help Topics

Feature Guides

Select a feature to open a full step-by-step guide with side navigation.

Getting Started

Set up the company account, add users, install the tracker, and verify the first work session.

Read guide

Desktop App

Install the tracker, sign in, start tracking, and confirm data reaches the dashboard.

Read guide

Time Tracking

Review live status, daily hours, idle time, and weekly team totals.

Read guide

Screenshot Monitoring

Open screenshot timelines, preview images, and verify work context.

Read guide

App & URL Tracking

See application and website usage during tracked work sessions.

Read guide

Attendance

Use check-in, check-out, daily attendance, monthly reports, and absence context.

Read guide

Timesheets

Add manual time, review submitted entries, and approve valid work hours.

Read guide

Projects

Create projects, assign users, and connect tracked hours with delivery reports.

Read guide

JIRA Integration

Connect JIRA, sync projects and tickets, map WHM projects, and review ticket progress.

Read guide

Productivity Analytics

Review work-hour trends, productive and non-productive time, app usage, and dashboard summaries.

Read guide

Mobile App & Reports

Use mobile attendance, tracking, location, leave, timesheet, department, and admin report APIs.

Read guide

Users & Rights

Invite employees, edit profiles, assign roles, and control page access.

Read guide

Sub Admin

Set up Sub Admin users with restricted access to assigned teams, reports, offline time, and projects.

Read guide

Departments

Create departments, assign users, and use department filters for reports and non-productive rules.

Read guide

Team Management

Manage users, departments, roles, holidays, company settings, and role-based access.

Read guide

Security & Privacy

Use role-aware access, transparent tracking, secure screenshot storage, and privacy controls.

Read guide

Leave Management

Create leave types, submit requests, and approve or reject leave.

Read guide

Reports & Exports

Filter reports by user, project, and date, then export the needed data.

Read guide

Billing & Downloads

Manage subscription, payments, user limits, transactions, and installers.

Read guide

Troubleshooting

Fix installation, tracker, screenshot, and data sync issues.

Read guide
Popular Questions

FAQs

Why are screenshots not visible?

Confirm the desktop app is running, the employee is logged in, the screenshot interval has passed, and internet access is available.

Open screenshot guide

Why is time not tracking?

Check that the tracker is installed, the user is logged in, tracking is allowed, and the device is not idle.

Open time tracking guide

How do I give Timesheet rights?

Edit the user, enable menu rights, then select Add Timesheet Page Right or Timesheet Report Page Right.

Open rights guide

How do I fix tracker installation issues?

Run the installer as administrator, update Windows, and install required Microsoft runtime components.

Open troubleshooting guide
Need Help?

Contact WHM Support

Send your company name, user email, screenshot of the issue, and the page where the problem happened.

Contact Support View FAQ